Strategies for Fostering Client Loyalty BUS 9136
OntarioLearn
Online
OntarioLearn description: Students explore insights and ideas in order to create lasting and genuine customer relationships that withstand the competitive overtures of other companies. They explore the process of developing and sustaining client relationships, building emotional connections and creating remarkable experiences. Students learn the art of mitigating non-conventional and challenging relationships by working in team environments and researching techniques of managing conflict.
Hours and Fees
Hours
42
Fee
$432.55
Upcoming Sections
12 Jan 2027 – 20 Apr 2027
Delivery Method:
Self-directed Online
Delivery Method:
Self-directed Online
Date(s):
–
Time:
—
Location(s):
Hours:
42
Fee:
$432.55
CRN Delivery Method Note:
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
11 May 2027 – 17 Aug 2027
Delivery Method:
Self-directed Online
Delivery Method:
Self-directed Online
Date(s):
–
Time:
—
Location(s):
Hours:
42
Fee:
$432.55
CRN Delivery Method Note:
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
- Contact Information
- Contact Department:
- LD
- Phone:
- 416-415-5000, ext. 6543
- Office Location(s):
- St. James Campus, 193 King St. E., Building G (SJG), third floor
Read about our textbooks policy, and remember that the Continuing Education attendance policy and closure dates differ from those for full-time college programs.