Quality System Planning and Leadership QC 9017
Online
Our Quality System Planning and Leadership course explores the strategic role of planning within quality management systems and its impact on overall organizational performance. Learn the foundational elements required to establish a functional quality strategy, including organizational design, leadership, and management functions. Through a historical and conceptual overview, trace the evolution of quality practices – from artisan-controlled processes to modern quality systems – highlighting the shift from "Big Q" (strategic quality) to "Little q" (operational quality).
Prerequisites
You must have completed our QC 9016 Fundamentals of Quality Assurance course.
Hours and Fees
Hours
36
Fee
$285.21
Upcoming Sections
10 May 2027 – 8 Aug 2027
Date(s):
–
Time:
—
Location(s):
Hours:
36
Fee:
$285.21
CRN Delivery Method Note:
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
14 Jun 2027 – 12 Sep 2027
Date(s):
–
Time:
—
Location(s):
Hours:
36
Fee:
$285.21
CRN Delivery Method Note:
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
12 Jul 2027 – 10 Oct 2027
Date(s):
–
Time:
—
Location(s):
Hours:
36
Fee:
$285.21
CRN Delivery Method Note:
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
9 Aug 2027 – 14 Nov 2027
Date(s):
–
Time:
—
Location(s):
Hours:
36
Fee:
$285.21
CRN Delivery Method Note:
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
Read about our textbooks policy, and remember that the Continuing Education attendance policy and closure dates differ from those for full-time college programs.