
Operational Management QC 9018
Our Operational Management course provides you with the practical knowledge and tools that are essential for the daily operation and continuous improvement of quality functions within organizations while emphasizing real-world applications. Explore how operational practices impact product and process quality, productivity, and overall organizational performance, and get insight into quality control techniques, data-driven decision-making, and strategies to reduce waste and optimize efficiency. Learn about a range topics – from foundational quality functions to advanced improvement methodologies – that provide you with a well-rounded understanding of operational excellence.
Prerequisites
You must have completed our QC 9016 Fundamentals of Quality Assurance course.
Hours and Fees
Hours
Fee
Upcoming Sections
14 Dec 2026 – 14 Mar 2027
Delivery Method:
Self-directed Online
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
11 Jan 2027 – 11 Apr 2027
Delivery Method:
Self-directed Online
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
8 Feb 2027 – 9 May 2027
Delivery Method:
Self-directed Online
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
8 Mar 2027 – 13 Jun 2027
Delivery Method:
Self-directed Online
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
12 Apr 2027 – 11 Jul 2027
Delivery Method:
Self-directed Online
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
10 May 2027 – 8 Aug 2027
Delivery Method:
Self-directed Online
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
14 Jun 2027 – 12 Sep 2027
Delivery Method:
Self-directed Online
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
12 Jul 2027 – 10 Oct 2027
Delivery Method:
Self-directed Online
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
9 Aug 2027 – 14 Nov 2027
Delivery Method:
Self-directed Online
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
Past Sections
12 Oct 2026 – 10 Jan 2027
Delivery Method:
Self-directed Online
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
9 Nov 2026 – 7 Feb 2027
Delivery Method:
Self-directed Online
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
- Contact Information
- Contact Department:
- Construction, Technology & Trades Department
- Email:
- cetechnology@georgebrown.ca
- Phone:
- 416-415-5000, ext. 4861
- Office Location(s):
- Casa Loma Campus, 160 Kendal Ave., Building C (CLC), Room C426
Read about our textbooks policy, and remember that the Continuing Education attendance policy and closure dates differ from those for full-time college programs.


