Creating a Corporate Service Culture BUS 9211

New
OntarioLearn
Online

OntarioLearn description: Students review the basics of corporate culture and how it impacts on customer service. Areas of study include service environment, organizational openness and coaching others to adopt a desirable corporate service culture. As a project, students create a high level action plan based on highlighting gaps between current and desired practices.

Hours and Fees

Hours

28

Fee

$331.31

Upcoming Sections

Contact Department:
LD
Phone:
416-415-5000, ext. 6543
Office Location(s):
St. James Campus, 193 King St. E., Building G (SJG), third floor

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