
Creating a Corporate Service Culture BUS 9211
OntarioLearn description: Students review the basics of corporate culture and how it impacts on customer service. Areas of study include service environment, organizational openness and coaching others to adopt a desirable corporate service culture. As a project, students create a high level action plan based on highlighting gaps between current and desired practices.
Hours and Fees
Hours
Fee
Upcoming Sections
12 Jan 2027 – 20 Apr 2027
Delivery Method:
Self-directed Online
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
11 May 2027 – 17 Aug 2027
Delivery Method:
Self-directed Online
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
- Contact Information
- Contact Department:
- LD
- Phone:
- 416-415-5000, ext. 6543
- Office Location(s):
- St. James Campus, 193 King St. E., Building G (SJG), third floor
Read about our textbooks policy, and remember that the Continuing Education attendance policy and closure dates differ from those for full-time college programs.


