
Building and Maintaining Customer Relationships BUS 9118
OntarioLearn description: Students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return.
Hours and Fees
Hours
Fee
Upcoming Sections
12 Jan 2027 – 20 Apr 2027
Delivery Method:
Self-directed Online
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
11 May 2027 – 17 Aug 2027
Delivery Method:
Self-directed Online
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
- Contact Information
- Contact Department:
- LD
- Phone:
- 416-415-5000, ext. 6543
- Office Location(s):
- St. James Campus, 193 King St. E., Building G (SJG), third floor
Read about our textbooks policy, and remember that the Continuing Education attendance policy and closure dates differ from those for full-time college programs.


